Once you have subscribed to our digital services you won’t be eligible for a refund. This is because you have had access to our digital content. This service is a virtual digital product that cannot be returned and therefore is non refundable.
All sales are final. By becoming a client you certify that you are well aware of this aspect and you cease any right to file for a refund after purchase.
- Due to our custom services (store setup, store customization, consultancy, on-demand creatives, any kind of service) being a digital service that can easily be copied and saved, we do not allow or provide any refunds for any reason, when you pay for the services. You agree to this policy and accept that we will not do any refund, no matter what the conditions are.
- When you purchase our custom service, you agree to this policy and will respect www.ecomchef.com on these subjects for refunds.
- When you purchase one of our custom services, our support team will contact you within 12-48 hours regarding the services. You’ll have to respond and communicate with the support team to fulfill the service within 1-2 weeks of the purchase date to get instant .
- If you fail to avail the service within 1-2 weeks, your service request will be in queue.